Tag Archives: Enterprise Inns

The words nobody wants to hear about the on-trade

Get out the pitchforks and the blazing torches: I’m about to talk again on the subject of pub companies and their tied tenants.

Pint-holding lionThe trouble with trying to have a rational debate about the tied pub system, where pub tenants have to buy their beer from a list provided by the company that owns their pub, is that a fair number of pubco tenants have lost a great deal of money trying to run their pub, and, understandably, they’re angry – very angry. Naturally, they’ve looked around for someone to blame for their losses, and the obvious culprit, as far as they are concerned, is the pub company. Clearly, they say, if the pub company had not been charging them so much rent for the pub, and so much extra for their beer than that beer costs on the open market, then they would have been able to make a success of their business.

If anyone tries to suggest that maybe the pubco isn’t totally responsible for their failure as pub-running entrepreneurs, that person will be subjected to howls – screams – of outrage and fury. The pubco, its failed tenants will insist, is a scam, a conspiracy designed to rip off people who only want to make a reasonable living and who are prevented from doing so by the despicable activities of the company that owns their pub and conned them into signing a lease on it. You, however, for daring to suggest anything otherwise, are (and this is only a selection of the names I’ve been called in the past couple of weeks) a writer of “inaccurate, delusional gumph”, “peddling, paid or not, pubco propaganda”, a “lazy sofa-lounging beer blogger” (I like that one – I might have it printed on a T-shirt), “a zombie”, “a lazy journo who can’t grasp the subject”, someone who “very obviously [doesn’t] know what you’re talking about, either that or you are a liar”, “arrogant, patronising, blinkered and myopic”, and “a denier, a make believer, a fantasist”.

However, it’s clearly nonsense to suggest that the pubco model is responsible for every operator of a tied tenanted pub who goes belly-up, when you consider the following simple fact: one third of all small businesses – regardless of the sector that they are in – fail in the first two years. You would expect, therefore, even given the cushions that tenants of pub companies have around them (the cheap start-up costs inherent in someone else leasing you the premises in which a going business is already running, free training on how to run a small business, free advice on tap from the pubco BDM, or business development manager, assigned to them to help out, help with promotions, discounts on everything from insurance to Sky TV, and so on) that a considerable number are going to crash quickly, simply because that’s what small businesses do.

Even if they get through the first year and are beginning to succeed, counter-intuitively, perhaps, it is when very small businesses start to expand that they are most in danger. According to the credit monitoring company Experian, when a business grows to six to 10 employees, the flexibility it benefited from as a micro-business starts to disappear. Fixed overheads become greater and cash flow starts to cause more serious issues if not carefully monitored. From cases I have studied, it is cash flow that seems to do for most, if not all pub tenants whose businesses collapse: not having the ready money to pay the VAT man, the rent, the bill for the beer, the power companies and so on. Indeed, cash flow problems probably cause most small business failures: I had a mate who ran a micro-brewery in Hertfordshire, and his business went under because, although on paper it was profitable, his cash flow was wrecked by pubs not paying him for the beer he had delivered, and the taxman wouldn’t wait for his own slice.

Continue reading The words nobody wants to hear about the on-trade

In praise of Ted Tuppen

It is a truth universally asserted, at least in the comments section of the Morning Advertiser, that Pubcos Are Evil, their business model consisting solely of luring the naive into their sticky webs, where, entrapped, the poor victims can be sucked dry of all their money and spat out, poorer and sadder. All their policies, the pubcos’ highly vocal opponents proclaim, from charging their tenants more for their beer than the cost of that beer to freehouses to the ways they deal with struggling publicans trying to stay afloat, are Evil, Evil, Evil. Pubcos, the antis assert, should be broken up, or at the least highly regulated, with the dreaded beer tie taken away.

Ted Tuppen as Gabbitas
Ted Tuppen creeps round the wood one way …

Now, there’s no doubt that one model, the highly leveraged pubco, turned into a slow car crash, as running up billions of pounds of debt to buy thousands of pubs and grow as big as possible turned out to be an OK plan in an economy that was doing well, but an absolutely dreadful idea in an economy that was tanking and with income from pubs  falling.

But it doesn’t need much analysis to realise that the idea that pubcos constantly, cruelly and deliberately exploit their tenants, that they maximise the tenants’ pain for their own gain, is nonsense. The best, most efficient way for a company owning pubs to make the maximum amount of money is to ensure the people running its pubs make the most money they can, too. A failing tenant is no use to any pubco – indeed, every tenancy that fails costs a pubco thousands of pounds, in lost revenue and lost rent, plus all the associated expenses of closing a pub up temporarily, finding new tenants, dealing with the fall-out and so on. Pubcos, I can tell you, because I’ve talked to them about it, invest much today into trying to attract the best possible tenants, and providing them with training and support.That’s rather more than used to happen 30-plus years ago when it was the big brewers who had all the tenancies, and too often all they wanted to see in a prospective tenant was a pulse and a deposit.

Stephen Billingham is Thring
… Stephen Billingham creeps round the other way

Yes, you can point to cases, some of them high-profile, that show pubco tenants who have put huge efforts into their pubs, and subsequently crashed and burned, with, allegedly, only hindrance from their pubco. But I’d bet on most/nearly all pub failures being down to people simply not having all the necessary talents to run a pub: as I am about to assert several more times, it doesn’t make economic sense for a pubco to do anything other than put as much effort as it can to keeping a tenant on the road and a pub open.

The claim is that the big pubcos take an unfair share of the profits made by the pubs they own, that they make “huge excess profits” by forcing “the publican and ultimately the consumer” to pay high prices for the beer they buy. But there is no evidence I know of that beer in pubco pubs is more expensive to the consumer: how could it be, for very long, when the consumer is free to go where the beer is cheapest? Nor would it make business sense to restrict the choice of beers in a pubco pub compared to free-of-tie houses, if a wider choice of beers gives freehouses a business advantage over pubco pubs, because once again pubcos would be damaging their own revenues by driving customers away through restricting beer choice. And, indeed, the evidence is that even tenants of the biggest pubcos can choose from many hundreds of different beers from several hundred different breweries. Oh, and there’s not a lot of evidence right now of “huge profits” at the pubcos, though that, of course, is down to trying to pay down the huge debts the bigger ones accumulated when they were expanding. Continue reading In praise of Ted Tuppen